Helpdesk for Responsible Business Conduct

Our Helpdesk is a dedicated support service designed to assist businesses in integrating responsible business practices into their operations. Our mission is to provide expert guidance, resources and tools to help companies navigate the complexities of responsible business conduct, enabling them to meet international standards, mitigate negative impacts and contribute positively to society and the environment.  

We provide guidance in understanding international standards and frameworks, such as the OECD Guidelines for Multinational Enterprises on Responsible Business Conduct, the UN Guiding Principles on Business and Human Rights; EU Corporate Sustainability Due Diligence Directive (CSDDD) and, -Corporate Sustainability Reporting Directive (CSRD).

Whether you’re a small enterprise or a large corporation or institution, the Helpdesk for Responsible Business Conduct is here to support you engage in responsible business conduct and sustainable development in OECD-DAC eligible countries. 

For any questions or support, please feel free to reach out to us via the form. 

The contact details you provide in connection with this service will be used to contact you with further information. Learn more about how we handle your personal information here.

Our Helpdesk for Responsible Business Conduct can provide:

Advisory

To identify, prevent, and address governance, human rights and environmental risks within companies’ operations and supply chains.

Guidance

To understand and comply with international standards and frameworks on responsible business conduct.

Tools and Resources

 To manage responsible business conduct more effectively.

Tools and Resources for Responsible Business Conduct 

The tools listed below are designed to help companies implement human rights and environmental due diligence.

iStock-157282565.jpg
CSR Risk Check

The CSR Risk-Check is a useful online tool for companies to assess the local human rights situation as well as environmental, social and governance issues along the supply and value chain. This online tool provides information on challenges as well as solutions to tackle or prevent potential risks.*

SME Compass

An online tool supporting companies to take responsibility for social and environmental sustainability along their supply and value chain:

1. The Due Diligence Compass of the SME Compass helps to implement due diligence processes step by step based on the UN Guiding Principles on Business and Human Rights (UNGP).

2. The Standards Compass provides orientation in the jungle of sustainability standards and offers companies the opportunity to check and compare standards.**

iStock-155420534.jpg
Business & Human Rights Navigator

The portal with numerous case studies, background information and guidance on eleven specific human rights topics. ***


By
leveraging these tools, companies can better manage risks, improve transparency, and ensure compliance with human rights and environmental standards.
We are grateful to organisations committed to responsible business conduct for providing a variety of free online tools.

*Provided by MVO Nederland in cooperation with the Helpdesk on Business and Human Rights and UPJ.

**Provided by the Helpdesk on Business and Human Rights in cooperation with GIZ and ITC).

***Provided by the Helpdesk on Business and Human Rights in cooperation with the UN Global Compact & Verisk Maplecroft).

Regional Sustainability Centres

iStock-1368262637.jpg

In collaboration with Swedish embassies, Sida, and other Team Sweden partners, Business Sweden leads the coordination of strengthened sustainability efforts and business support in complex markets. A helpdesk and five regional sustainability centres have been established, with the aim to strengthen responsible business practice, sustainable value chains, and growth that contributes to sustainable local development.

These centres are based in Bangkok in Thailand, Bogotá in Colombia, Delhi in India, Manila in Philippines, and Nairobi in Kenya. The centres operate regionally to support both partner countries and Swedish companies in navigating risks, identifying opportunities, and driving more sustainable projects. They also extend support to markets where Team Sweden not yet has a local presence, but where there is potential for synergies between trade and development.

Why It Matters

Integrating human rights and environmental due diligence into business operations is increasingly advantageous as consumer demand rises alongside growing legal obligations. Companies that proactively engage in responsible business conduct can build trust, enhance their reputations, and contribute positively to global sustainability efforts.